We are currently recruiting Customer Support Executives to support North American Projects.

Application Deadline: 30th July, 2026

Position Title: Customer Support Executive

Job Specifications:

• Proficiency in English communication is essential.
• Only candidates with North American or neutral accents will be considered.

Job Responsibilities:

• Conduct outbound calls to clients in North America.
• Successful candidates must be available for NIGHT SHIFT (from 9:00 PM to 6:00 AM, including an 8-hour work period and a 1-hour break).
• Projects involve the US and Canadian markets.
• Applicants must be fluent in English.
• Only serious candidates should apply.

Educational Qualifications:

• O’Level, A’Level, or a Bachelor’s degree in any field.

Required Skills:

• Excellent English communication skills over the phone.

Vacancy Count:

• Total vacancies available: 20.

Work Location:

• Bashundhara R/A, Dhaka.

Additional Requirements:

• Basic computer skills.
• Preference will be given to candidates with an English medium educational background.

Compensation and Perquisites:

• Complimentary tea and coffee.
• Weekly paid holidays on Saturdays and Sundays.
• Attendance bonus.
• Transportation allowance after three months of employment.
• Sales bonus.
• Performance bonus.
• Two festival bonuses annually.

Additional Benefits:

• Training will be provided.
• Training certificates will be issued to selected candidates.
• Opportunity to work with teams across the US and Canada.

If you believe you are suitable for this position, please send your resume to info@castellsys.com.